Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Data"), including:

• Identifiers: Name, email address, billing address, and account credentials.
• Commercial Information: Subscription history, payment details (processed securely by our third-party payment processors), and transaction records.
• Internet & Network Activity: IP address, browser type, operating system, pages visited, and interaction logs.
• User Content: Thumbnails, images, and other data you upload or generate using the Service.
• Cookies & Tracking Data: We use cookies and similar technologies to improve your experience, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your Personal Data to:

• Provide, maintain, and improve the Service.
• Process your transactions and manage your subscription.
• Communicate with you, including customer support, billing, and service updates.
• Personalize your experience and deliver relevant features.
• Comply with legal obligations and enforce our Terms of Service.
• Conduct analytics and improve our marketing.

3. Legal Basis for Processing (GDPR — EEA & UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your Personal Data is:

• Performance of a Contract: To provide the Service you requested.
• Legitimate Interests: To improve our Service, ensure security, and conduct marketing where permitted.
• Consent: Where you have explicitly granted permission for a specific processing activity.
• Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell your Personal Data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe), cloud hosting, email delivery, and analytics.
• Legal Authorities: When required by law, court order, subpoena, or other legal processes.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or part of our assets.

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of the Personal Data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion ("Right to be Forgotten"): Request deletion of your Personal Data, subject to certain legal exceptions.
• Restriction / Objection: Object to or request restriction of our processing of your data.
• Opt-Out (CCPA/CPRA): California residents may opt out of the sale or sharing of their Personal Data and limit the use of sensitive personal information.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@tubify.co. We will respond within 30 days (or within the timeframe required by applicable law).

6. Data Security and Retention

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. For users in the EEA or UK, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data during international transfers.

8. Children's Privacy

The Service is not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect Personal Data from children. If you believe we have inadvertently collected such data, please contact us immediately at privacy@tubify.co.

9. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals, but you may manage tracking preferences through your browser settings or our cookie controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Tubify.co
Email: privacy@tubify.co